Today I had the great honor of welcoming 81 attendees to franchise training at The Dwyer Group. That’s a new record for our company. It’s the most we’ve ever had across all of our service brands in one class. And it makes me smile to no end. I’ll just call this a Meaningful Monday – [...]
Archive for March, 2012
Meaningful Mondays
Monday, March 26th, 2012How to Be Successful as a Franchise Owner with Dina Dwyer-Owens
Thursday, March 22nd, 2012Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9pm ET. This is excerpted from my recent interview with @DinaDwyerOwens. She’s the Chairwoman and CEO of The Dwyer Group www.dwyergroup.com over such well-known service brands as Mr. Rooter, Aire Serv [...]
Code of Values Part III
Tuesday, March 20th, 2012Code of Values Part II
Tuesday, March 20th, 2012From the field
Friday, March 9th, 2012Core values: A principle that guides an organization’s internal conduct as well as its relationship with the external world. That definition is according to the website businessdictionary.com. Your company probably has a set of core values. But are they written down? Do your employees live them? Do your customers know what they are? Those are [...]