Being on “Undercover Boss” was so rewarding for me. Now you have a chance to be rewarded as well! Enter my “Reveal Your Undercover Role Model” Sweepstakes by May 17th for your chance to win $3,000.  Here are the details: Undercover Boss “Reveal Your Undercover Role Model” Social Media Sweepstakes Rules and Regulations Background information: [...]

It’s official. Lightning does strike twice! That’s how I felt when “Undercover Boss” invited me to participate in a special episode on CBS called “Undercover Boss: Epic Bosses” for the season finale on Friday, May 17 at 8/7c.  Being on the show the first time in January of 2012 changed my life forever. And I’m [...]

We thank you for your thoughts and prayers, as news of the explosion in West, just north of Waco, has captured the attention of the nation. Right now, it appears that all of our staff and associates at The Dwyer Group are safe.  We held a prayer meeting at The Dwyer Group campus this morning [...]

Last January I was on a riding lawnmower at a job for The Grounds Guys with a front row seat, literally, to just how hard our service professionals work for our newest franchisor at The Dwyer Group. I was in a heat index of 118 degrees outside of Memphis at a commercial landscaping job at [...]

 A year after appearing on the reality show ‘Undercover Boss,’ Cypress woman Tanna Marino has turned a fairy tale ending into a new beginning, going from appliance technician to corporate consultant. (Click on the link below to read the full story!) ttp://www.yourhoustonnews.com/cypresscreek/news/cypress-woman-succeeds-after-reality-tv/article_8664bef7-26df-50e9-bdf3-b672db304a37.html

When someone utters these words, the ending is pure joy. You don’t even have to hear the rest of the story. You know it’s great. Well, that was the case with one Mr. Rooter service call and a very special customer.   It was clear that a costly repair at this customer’s home was a financial [...]

One year ago, viewers across America met Faith Brown, my alternate persona in the CBS reality TV show “Undercover Boss.” It was a life-changing experience for me. But that was just the beginning. Little did I know how that show would deliver wonderful connections with people on the front lines of our service brands. That [...]