Dina Dwyer-Owens, Executive Chairwoman of The Dwyer Group, appeared on a special episode of CBS’s hit reality show “Undercover Boss” titled “Undercover Boss: Epic Bosses” on Friday, May 17 at 8 p.m. ET/ 7 p.m. CT. In this special “Undercover Boss” episode, the Emmy award-winning series caught up with many of the particularly memorable bosses from all four seasons to see how their experiences on the show impacted their lives and their companies.
In January 2012, Dwyer-Owens originally appeared on “Undercover Boss,” disguised as Faith Brown in company uniforms posing as a potential trainee in male-dominated trade industries. For Dwyer-Owens, her original experience on the show was a hallmark occasion to fulfill a long-held dream to ride in service vans in the field and see if the Code of Values™ has penetrated the front lines of The Dwyer Group’s seven franchise brands: Aire Serv®, Glass Doctor®, Mr. Appliance®, Mr. Electric®, Mr. Rooter®, Rainbow International® and The Grounds Guys®.
Now viewers will get to see what has happened since appearing on the show, including Dwyer-Owens’s heartfelt scholarship and recruiting program to attract more women to the trades services on a national level.
Dwyer-Owens has championed The Dwyer Group Code of Values and its themes of Respect, Integrity, Customer Focus and Having Fun in the Process as a foundation for the company’s success. Across the system’s 1,600 franchises is a world of plumbers, electricians, landscapers and more. The franchise family makes some 2 million residential and commercial service calls each year and celebrated its 30th anniversary in 2011.