The Dina Dwyer-Owens Blog

One of the best programs we ever started at The Dwyer Group was VetFran (http://www.leadingtheserviceindustry.com/VetFran.asp), offering our best financial discount to military veterans who wanted to own a franchise.  Today, that program has blossomed into a national effort with hundreds of franchise companies giving their best discounts to thousands of military veterans-turned-franchise owners as the [...]

Do you want great people in your organization? Start with the people who hire them. Today I got to speak to the Heart of Texas chapter for the Society of Human Resource Management. These are individuals who help foster great companies. If there was ever a gatekeeper for an organization – a true point of [...]

This week I had the great pleasure of being a keynote speaker at the GKIC 2012 SuperConference in Dallas. The ballroom was packed with about 1,000 people (entrepreneurs, small-business owners, network marketers and more) looking to take their businesses to the next level.  And I was more than happy to share how the Code of [...]

Our hearts and our helping hands are reaching out to communities across North Texas today. With some 19 tornadoes reported yesterday alongside high winds, heavy rains, flooding, damaging hail, power outages and more, the destruction is overwhelming as thousands of people address the clean up and recovery effort that now begins.  I am proud to [...]

Today I had the great honor of welcoming 81 attendees to franchise training at The Dwyer Group. That’s a new record for our company. It’s the most we’ve ever had across all of our service brands in one class.  And it makes me smile to no end. I’ll just call this a Meaningful Monday – [...]

Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9pm ET. This is excerpted from my recent interview with @DinaDwyerOwens. She’s the Chairwoman and CEO of The Dwyer Group www.dwyergroup.com over such well-known service brands as Mr. Rooter, Aire Serv [...]

I couldn’t agree more with this story below. I firmly believe hiring veterans is good for business! Enjoy this information and share it with others.  http://www.whitehouse.gov/blog/2012/03/07/hiring-veterans-good-company-s-bottom-line  

As I prepare to welcome the largest orientation group of future franchisees in the history of The Dwyer Group this week, I would like to take a moment to reflect on what this means for our service brands. Our service brands’ growth and achievements speak volumes in today’s economy that the right team and the [...]

Last week, the last known living veteran from World War I passed away. Her name was Florence Green, and she was 110 years old.  Florence was born in London, and she joined the Women’s Royal Air Force in Sept. of 1918. Read about her here: http://www.msnbc.msn.com/id/46297110/ns/world_news-europe/t/time-my-life-last-known-wwi-veteran-dies#.TzGXDMVSRgs The time that Florence gave in service to her [...]

“To pretend I’m not is just a lie,” says Dwyer Group CEO Dina Dwyer-Owens. By Bill Briggs The CEO’s waterworks probably made the boys in the boardroom wince. See more….http://today.msnbc.msn.com/id/46301055  

 I had a fabulous time talking to Emily Iazzetti, at KWTX-TV, for her show “Moms Every Day.” Watch the videos here (part 1 and 2) as I discuss my faith, my family, and going undercover on “Undercover Boss.” http://tinyurl.com/7z36efl http://tinyurl.com/6oyphvc

I appeared on CBS’s hit reality show “Undercover Boss” on January 22nd to see if my father’s vision for the company and the Code of Values were being implemented on the front lines. Read more about my journey here!    If you missed the episode, you can watch it at http://www.cbs.com/shows/undercover_boss/video

We are proud of the Code of Values at The Dwyer Group, and we’ve been enriched by meeting others who do the same with their businesses. Here’s how we met Sunshine Grounds in Canada and what would eventually become The Grounds Guys franchise in the U.S. It’s been an incredible and VALUE-able relationship! Peter van Stralen [...]

Tomorrow, The Dwyer Group will be celebrating its annual Founder’s Day. We’re remembering the many ways that our late Founder, Don Dwyer Sr., touched our lives this Founder’s Day, as we celebrate his vision now known as The Dwyer Group.This year, it’s even more special as we mark the 30th anniversary of our company. After [...]

This Veterans Day, I encourage everyone to take the opportunity to thank all of our veterans of the past, present and the future, and say a prayer for their safety, as they work endlessly for ours. As we find little ways to show our appreciation, we should all remember the sacrifices our courageous women and [...]

A secret advantage to being the CEO of The Dwyer Group, as I often say, is that I’m also the target customer. I’m the wife, the mom, and the woman of the house who schedules service calls when I need something at home repaired. That’s a special perspective – understanding the customer. Beth Miller, of [...]

I love to say that I am blessed to be part of a great company that attracts so many wonderful people. We are successful across our franchise brands not only for the businesses we’ve established, but also for the countless men and women who deliver their services to customers around the world. That was reinforced [...]

Benjamin Frankin once said: “An investment in knowledge always pays the best interest.” I couldn’t agree more! I’ve always been a fan of lifelong learning. Teachable moments are a daily opportunity. Speaking as the CEO, I am never done learning. And sharing opportunities for growth with others are equality important. That’s why I was so [...]

Do you want to know how we are having fun in the process at The Dwyer Group this week? I am blessed with a very big family and we know how to plan a shindig! Don’t dare call it just a convention. It’s so much more. Actually, let me start at the very beginning… My [...]