Wednesday, February 19th, 2014
A company’s most important, and often most overlooked, customers are its own employees. Traditional companies ask: Are we paying them enough? Are we training them well? Are we giving competitive benefits? Do they take too many sick days? Can we trust them?
But how about also asking: Do we talk to them enough? Are they happy with their lives? Do they have the right support and friends at work? Have they found a home with our company? Can they trust us?
Please click below to continue reading
Friday, February 7th, 2014
WACO, Texas (Feb. 7, 2014) – The Dwyer Group, Inc., a franchisor of seven service-based franchise brands, announces the promotions of several key executive team members to support the continued growth of the company, effective immediately.
“At The Dwyer Group, I am blessed to be surrounded by a team of executives who have gone above and beyond to support me as CEO for over 15 years,” said Dina Dwyer-Owens, Chairwoman and CEO. “Five years ago, our company president stepped up and assumed many of my CEO responsibilities as I chaired the International Franchise Association, went undercover for ‘Undercover Boss,’ and more. It’s time to formalize this role for Mike Bidwell as he has shown the dedication, drive, and skills necessary to lead our day-to-day operations. This will also allow me to leverage my talents and desires to promote The Dwyer Group and our Live R.I.C.H. culture while we take the company to the next level.”
Click on the image to read the exciting news!
Thursday, January 30th, 2014
I’ve had the great pleasure of participating in a program called “Strategic Coach.” And here’s a blog and a video about my participation in this group that reinforces the power of having peers, colleagues, mentors and coaches for regular collaboration. Just like the power of franchising and the peer network and support system it can bring, everyone can use a coach. Please click on the icon below and Enjoy!
Wednesday, January 22nd, 2014
We live our Code of Values by speaking calmly, and respectfully, without profanity or sarcasm.
Somewhere between earning good grades and earning good pay, people often lose sight of the most basic dos and don’ts. The simplest of values that we learned from our parents like be good to others, don’t talk back, say please and thank you, and play nice lose their emphasis. Why? We don’t have to be mean, talk back or cheat to be better at business. If certain values are supposed to be important to us as children, why can’t they be important to us as adults? At The Dwyer Group, they are! And proper language is my hot button.
Continue reading by clicking on the icon below:
Thursday, January 16th, 2014
Friday, January 10th, 2014
Guess what? Some things really do get better
with age. I’ve been called the Godmother of Franchising. And quite frankly,
it’s a name I like. After all, our franchise family at The Dwyer Group has been
around 33 years. I’ve grown up in this business. I feel like a protector of
sorts when championing our service brands, our Code of Values and the great
opportunities that come with franchising in general. It never gets old!
There’s another supporter of our industry that is equally exciting: The
Entrepreneur magazine “Franchise 500.” This annual ranking of
franchise concepts in the January issue is celebrating its 35th year.
Every New Year the “Franchise 500″ is an honor for the
companies that make the list. It kicks off another year of anticipated
franchise expansion and the foundation that franchisors will provide to their
ever-growing networks. I cannot tell you how wonderful it is to have a long
history with this ranking, and then to add new service brands to our system,
grow them and watch them join our other concepts on the list.
I’m proud to say that all of our service brands at The Dwyer Group are on the
2014 “Franchise 500″ ranking. (You can find the complete list here:
We are proud to live up to the review that the magazine’s staff goes through in
putting this list together every year. The Dwyer Group and the “Franchise
500″ go back a long way. And that speaks volumes for the the strength of
our team, the track record of our franchise model and the outstanding
franchisees who represent our brands. Congratulations to all of our service
brands and a ranking that makes me proud. And here’s to all of the future
franchise owners who plan to join our outstanding organization.
Monday, January 6th, 2014
After more than three decades as a franchisor, The Dwyer Group has been around long enough to know that the New Year brings new hope to people who are ready to be in charge of their lives. More than any other time of the year, resolution season is when people start thinking of a career change. And many of them start looking at investing in a franchise. At The Dwyer Group, across our service brands, here are my top five reason people consider joining our franchise family after the holidays:
- QUALITY TIME: You just spent the holidays working instead of spending quality time with your family. You don’t know the true meaning of a vacation. You vow that this year will be different.
- FINANCIAL ADVANCEMENT: Instead of feeling financially secure, you’re glad you made ends meet during the holiday shopping season. You don’t want a job. You want a career.
- JOB SECURITY: You lasted through company downsizing last year. You are ready to move on instead of crossing your fingers any longer. You are more than an employee. You are ready to be the boss.
- RETIREMENT GOALS: The end of the year means one year closer to retirement; but you aren’t making progress on your nest egg. There’s no “happy” in your new year. You feel cash-strapped and ready to change things for good.
- PASSION: You don’t look forward to going back to work after the holidays. It’s finally time to do something you want to do, instead of something you have to do.
If any of this rings a bell, you’re not alone. Change is hard, but “more of the same” can be even harder. For the five reasons people join our service brands at The Dwyer Group, I can list five opposite reasons that franchisees choose to stay. It’s wonderful to be a part of it. For franchise opportunities, visit www.leadingtheserviceindustry.com
Tuesday, December 3rd, 2013
Women in Business: Q&A with Dina Dwyer-Owens, CEO of The Dwyer Group
Please click below for the full article. Thank you & enjoy!
Tuesday, November 19th, 2013
You’ve seen it before. It hangs neatly on the office wall. The fancy frame and prominent placement signals an air of importance. The writing begs the observer to read the details. But to most who pass by, that’s where it ends. And that’s the problem.
I’m talking about a company’s code of values.
Continue reading here: http://catholicbusinessjournal.biz/content/living-code-values
Wednesday, November 6th, 2013
On the November 10th edition of PlayMakers Talk Show, our guests will be:
Dina Dwyer-Owens – Chairwomen/CEO, The Dwyer Group
This episode will air this Sunday @ 4 pm on 570 KLIF.
It will also be streamed online at http://www.iheart.com/live/5527/?autoplay=true
- See more at: http://www.playmakerstalkshow.com/2013/11/november-10-dina-dwyer-owens-and-jp-hogan/#sthash.EsRE9Ym9.dpuf